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frequently asked questions

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What was recalled voluntarily by Bumbo?

In 2012 Bumbo initiated a voluntarily recall on all Bumbo Baby Seats manufactured between August 2003 to August 2012 and subsequently sold in the United States. Subsequently all Bumbo Floor Seats came fitted with restraint belts.

The recommended use of the Bumbo Floor Seat suggests 9 months with a lifespan of one year. If your Floor Seat does not contain a restraint belt, then your product is older than five years and we strongly recommend that you dispose of the product as it’s reasonable lifespan has lapsed.

The material the seat is made of may become brittle with age and cracks could appear causing potential pinching hazards and hygiene issues. Since we do not encourage the use of these expired products we no longer make the retrofit kits available in your market.

Why have you been providing new warning stickers for the Bumbo Floor Seat? My Bumbo Floor Seat already has a warning on it.

It’s important that all parents and caregivers who are using the Bumbo Floor Seat know how to use it properly. The seat is designed to be used only on the floor and never on raised surfaces. The warnings have been updated to help emphasize that. Please attach the sticker that came with the repair kit over the warnings on the back of the seat.

What should I do if I have one of the recalled Bumbo Floor Seats?

Do not return your Bumbo Floor Seat to the manufacturer or retail store.

The recommended use of the Bumbo Floor Seat suggests 9 months with a lifespan of one year. If your Floor Seat does not contain a restraint belt, then your product is probably older than five years and we strongly recommend that you dispose of the product as it’s reasonable lifespan has lapsed.

Can I leave my baby unattended when using the restraint belt?

You must always stay with and watch your baby during use. Even when the restraint belt is used, a baby can cause the Bumbo Floor Seats to slide or move.

With the restraint belt can I put my baby in the Bumbo Floor Seat on a raised surface, in a bathtub or in a car?

No. It is important to follow all of the instructions and have a clear understanding of the product warnings provided with the Repair Kit. The Bumbo Floor Seat is designed to be used only on the floor. Do NOT use the Bumbo Floor Seat on any raised surface such as tables, counters, chairs, or beds to prevent risk of serious injury from falls.

The Bumbo Floor Seat is not a replacement for other baby products. Do not use as a high chair. Do not use as a bath seat or in a kiddie pool. Using the Bumbo Floor Seat in or near water can lead to drowning. Do not use as a car seat.

Can I use my Bumbo Floor Seat as a booster seat now?

No. It is important to follow all of the product instructions and have a clear understanding of the new warning sticker provided with the Repair Kit. The Bumbo Floor Seat is designed to be used only on the floor. Do NOT use the Bumbo Floor Seat as a booster seat or in place of a highchair. The Bumbo Floor Seat should never be used on raised surfaces.

Will I be able to use my Floor Seat Tray with the restraint belt installed?

Yes, the Bumbo Floor Seat Tray can still be used with the Bumbo Floor Seat once the restraint belt is installed.

What is the difference between the Bumbo Multi Seat and the Bumbo Floor Seat?

The age range and functions of the two seats are fundamentally different. The Bumbo Floor Seat is recommended for babies who are 3-12 months old that can support their own neck, and the Bumbo Multi Seat is recommended for babies who are 6 months to 36 months old and can sit unassisted (supporting their own head and back) For more information please go to the “Products” pages on www.bumbo.com

Will the Bumbo Toilet trainer fit on a round and elongated toilet?

The answer to this question can be found on the product packaging. Please refer to the image and measurements.

 

I have a question that wasn't addressed here. How can I contact you directly?

Go to our contact form and send through an enquiry for further assistance.

Can I purchase a new tray for the Bumbo Multi Seat?

This is possible in selected countries where stock is available on hand. Go to our contact form and send through an enquiry for further assistance.

How do I clean my Bumbo product?

Clean with a soft damp cloth and a mild detergent. Do not immerse in water.

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